About the Role
As the Vice President of Payroll Services, this role leads and oversees the organization’s payroll operations, ensuring timely, accurate, and compliant payroll processing in alignment with government regulations. Responsible for managing North American payroll functions within an outsourced managed service model, it drives efficiency and accuracy in payroll processing and tax payments for all employees. Additionally, the role maintains robust internal controls to ensure compliance with regulatory requirements and supports comprehensive internal recordkeeping practices. The Vice President of Payroll Services also identifies opportunities for process improvements and leads change initiatives through collaborative, cross-functional partnerships.
Key Priorities
- Oversee payroll operations, including ensuring accurate and efficient payroll processing such as taxes, garnishments, benefit deductions, health and welfare contributions, payroll accounting.
- Project manage the ADP Vantage, guiding the payroll team in the planning and implementation of new payroll solutions, including defining and managing the testing of new interfaces from HR, multiple Time and Attendance systems, and other sources, including third parties.
- Strategy and Roadmap – Work closely with the HR/Finance team to partner on strategic opportunities and enabling technologies. Work with the US cross-functional payroll team to support integration strategies, define best practices.
- Partner with Accounting and Treasury to verify that all payroll payments are properly recorded in the General Ledger, that all payroll-related accounts are reconciled properly, and that all payments are reflected accurately on each employee’s record.
- Negotiate Service Level Agreements (SLAs) with internal and external stakeholders, establish customer and service-center performance requirements.
- Collaborate with HR and IT in understanding enterprise initiatives and providing guidance and expertise in the design of service center tools and process efficiency.
- Monitor and report process performance against KPIs.
- Responsible for payroll staff training, development, and education.
- Oversee Payroll Vendor Management.
Qualifications
- Bachelor’s degree in accounting, Business Administration, Human Resources, or related field required.
- At least 12 years of payroll, accounting, and union processing experience.
- Must have 5-7 years of experience with ADP & UKG (Kronos Dimensions).
- Active membership and/or professional designation from an established payroll certification organization (e.g., APA, CPA, IPP).
- Ability to work collaboratively and effectively across different functions at all levels of the organization, with specific strength in influencing to drive progress while managing expectations.
- Experience with collective bargaining agreements.
*This role will require you to be onsite 3-4 days per week.